@import url("https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@400;500;600;700&display=swap");

:root {
  --bg: #f4efe6;
  --ink: #1f1a16;
  --accent: #e45826;
  --accent-dark: #c9451f;
  --paper: #fffaf2;
  --line: #e1d7c9;
  --shadow: 0 20px 50px rgba(31, 26, 22, 0.12);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: "Space Grotesk", "Segoe UI", sans-serif;
  color: var(--ink);
  background: radial-gradient(circle at top, #fff3dc 0%, var(--bg) 45%, #efe6d9 100%);
  min-height: 100vh;
}

.page {
  max-width: 960px;
  margin: 0 auto;
  padding: 32px 20px 60px;
  position: relative;
}

.hero {
  display: flex;
  gap: 24px;
  justify-content: space-between;
  align-items: center;
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 20px;
  padding: 24px 28px;
  box-shadow: var(--shadow);
}

.hero h1 {
  font-size: 36px;
  margin: 0 0 8px;
}

.hero p {
  margin: 0;
  font-size: 16px;
  opacity: 0.75;
}

.session {
  display: flex;
  flex-direction: column;
  gap: 10px;
  align-items: flex-end;
  text-align: right;
}

.session .label {
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  opacity: 0.6;
}

.session .value {
  font-weight: 600;
  font-size: 14px;
  background: #fff4e0;
  padding: 8px 12px;
  border-radius: 10px;
  border: 1px dashed var(--accent);
}

.chat {
  margin-top: 26px;
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 20px;
  padding: 20px;
  box-shadow: var(--shadow);
}

.messages {
  min-height: 240px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  padding: 10px 2px 20px;
}

.message {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 14px 16px;
  border-radius: 14px;
  background: #fff;
  border: 1px solid var(--line);
  animation: fadeIn 0.25s ease-out;
}

.message.agent {
  background: #fff1e8;
  border-color: #f2c4b2;
}

.message .meta {
  font-size: 12px;
  opacity: 0.6;
}

.message .ticket {
  font-weight: 600;
  color: var(--accent);
}

.composer {
  border-top: 1px solid var(--line);
  padding-top: 18px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

textarea {
  width: 100%;
  resize: none;
  border-radius: 14px;
  border: 1px solid var(--line);
  background: #fff;
  padding: 14px;
  font-size: 15px;
  font-family: inherit;
}

.actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

button {
  border: none;
  font-family: inherit;
  cursor: pointer;
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}

button.primary {
  background: var(--accent);
  color: #fff;
  padding: 12px 20px;
  border-radius: 12px;
  font-weight: 600;
  box-shadow: 0 10px 20px rgba(228, 88, 38, 0.3);
}

button.primary:hover {
  transform: translateY(-1px);
  box-shadow: 0 12px 22px rgba(228, 88, 38, 0.35);
}

button.ghost {
  background: transparent;
  color: var(--accent);
  padding: 8px 12px;
  border-radius: 10px;
  border: 1px solid var(--accent);
}

.status {
  font-size: 13px;
  opacity: 0.7;
}

.swagger-link {
  position: absolute;
  top: 16px;
  right: 20px;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.12em;
  color: var(--ink);
  text-decoration: none;
  padding: 6px 10px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: #fffaf2;
}

.swagger-link:hover {
  border-color: var(--accent);
  color: var(--accent);
}

@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(6px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@media (max-width: 720px) {
  .hero {
    flex-direction: column;
    align-items: flex-start;
  }

  .session {
    align-items: flex-start;
    text-align: left;
  }
}